Shipping policy

Your order will undergo processing within 1-2 business days, irrespective of the chosen shipping option. We operate shipments from Monday to Friday, excluding weekends and holidays. While orders are generally processed within a 1-2 day timeframe, kindly allow up to 3 business days for processing. For instance, if you place an order on Tuesday, expect it to be shipped no later than Friday.

Potential delays may occur if there is inaccurate or incomplete payment or checkout information, such as an incorrect shipping address provided. If you realize a mistake in the shipping address within 1 hour of purchase, contact durablebuddy@gmail.com for order adjustments. Please note that we are not accountable for any misinformation, including an incorrect shipping address, entered by the customer. Refer to our WRONG ADDRESS DISCLAIMER below for more details on our policy regarding this issue.

**ESTIMATED SHIPPING TIME**

United States: 2-12 Business Days

Australia: 2-12 Business Days

International: 4-25 Business Days

**NOTE:** Shipping durations are contingent on customs processes in each country. The clearance of packages may vary between countries, affecting shipping times. Please consider this factor when anticipating your delivery.